Entrance Xel-Ha

Cancun, Quintana Roo, Mexico

General information


Since its beginnings, Xel-Há has focused on having a concept of good environmental practices and programs, conservation of endemic species, research, continuous improvement and development of initiatives that reduce the impact on the environment. Some of them are the Integral Water and Solid Waste Management, Production, Rescue and Reforestation of native plants, Chemical-Free Sunscreen Exchange Program, and the Sea Turtle Conservation Program.

It has been awarded various recognitions and certifications which recognize its good business and environmental practices. In 2009, it was the first park to receive the EarthCheck certification, which evaluates actions for the protection of natural resources and sustainable practices. It also has the Distintivo S of the Ministry of Tourism (SECTUR), which recognizes good sustainable practices in the development of tourism projects and the commitments of tourism companies in Mexico.

Inside this incredible natural park, you will enjoy different attractions, such as the Meliponarium, the Nursery, and the Children's World. You will also be able to walk through the gardens and jungle trails, practice unlimited snorkelling in the river and the cove and enjoy the incredible view from the Scenic Lighthouse, 40 meters above the jungle.

You will have access to rest areas with hammocks and sun loungers, use of life jackets, lockers, dressing rooms, restrooms and showers, float tubes, bicycles, as well as snorkelling equipment. Plus, you can start your day with a delicious continental breakfast, charge your batteries with a buffet lunch, and refresh yourself with unlimited soft drinks and the national open bar.

Visit Xel-Ha, a unique wonder in the world where you will learn about the impressive variety of species of flora and fauna that inhabit the great Mayan jungle while enjoying a day full of fun and activities for the whole family.

About the tour

Minimum Age to Participate: All ages

Child age: 4 to 11 years

Free Child age: 0 to 3 years

Not Included:

  • Transportation to/from hotels
  • Additional services available


  • ​ Xel-Há is under the EarthCheck certification and the Distintivo S of SECTUR.
  • This natural park is part of various programs focused on good practices and reducing the impact on the environment.
  • Have fun with family activities
  • Snorkel in the warm waters of the cove.
  • Enjoy nature by walking the jungle trails.
  • Treat yourself to buffet-style food and refreshments

Important notes


  • Wear comfortable clothes
  • Bring swimsuit
  • Bring towels
  • Use biodegradable sunblock
  • Bring extra cash
  • Bring a change of clothes
  • Bring insect repellent


Other activities are available at an extra cost. Children younger than 4 years old have free access to the park. Children from 4 to 11 have access to special children pricing (ID necessary).

Additional information

Wheelchair Accesible: Yes

Activity Level: Mild

Languages: English, Spanish.

Tour Type: Eco-experiences, Theme Parks.